What practices will Qiis adopt to achieve this award?
Qiis has been practising TQM since its foundation which was when the company initiated several quality activities – quality circles, ISO certification, etc. The question we faced since then was how to achieve the next step in performance and improvements. By going through the Deming process, we discovered the deeper meaning of TQM.
The first thing we are doing to accomplish this new goal is to conduct a TQM diagnosis that give us the status of our TQM implementation and helps us uncover a lot of areas that require improvement in both our processes and culture. The TQM diagnosis will give us deeper understanding and clarity on our approach to quality: what areas should be addressed, who should get involved in what activities, etc. We will be looking at three specific aspects that are:
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Strategic aspects or policy management: looking at the balanced score card and at areas needed to change the business.
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Daily management: managing the day-to-day operations, ensuring that they are stable always looking for incremental improvements.
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People involvement: involving people in thinking about improvement activities such as quality circles, suggestion management, etc.
Deming Prize Award
“one of the highest awards on TQM (Total Quality Management) in the world. It was established in 1951 in commemoration of the late Dr. William Edwards Deming who contributed greatly to Japan’s proliferation of statistical quality control after the World War II”.
Recognizing businesses worldwide for excellence in applying the principles of Total Quality Management.Two categories of awards are made annually, the Deming Prize for Individuals and the Deming Application Prize.
The sponsor is the Union of Japanese Scientists and Engineers (JUSE).
Applicant organizations and divisions of companies sought after new approaches to quality management that met the needs of their business environment and challenged for the Deming Prize. Those organizations developed effective quality management methods, established the structures for implementation and put the methods into practice.
Main steps for winning the Deming Prize Award
